Política de reembolso

If your order isn't quite right or you've changed your mind, no worries! You have 14 days to let us know you will be returning your item and then a further 14 days for the item to land back in our warehouse. All returns are free of charge and each item comes with an easy to use returns label.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with all tags still attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@jeetly.com Please note that returns will need to be sent to the following address: 

Exclusive Logistics Ltd

Dewar House, Central Road

Harlow, CM20 2ST

You can always contact us for any return question at info@jeetly.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please not once the "RETURN ME AND IM YOURS" tag has been removed, we can no longer accept this garment for return or exchange

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on gift cards.

Please not once the "RETURN ME AND IM YOURS" tag has been removed, we can no longer accept this garment for return or exchange

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please not once the "RETURN ME AND IM YOURS" tag has been removed, we can no longer accept this garment for return or exchange
If more than 15 business days have passed since we’ve approved your return, please contact us at info@jeetly.com